Shipping policy
Shipping Policy
Thank you for shopping with us! Below is our shipping policy to help you understand how orders are processed and delivered.
Order Processing
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Orders are typically processed within 1–2 business days after payment is received.
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Orders are not processed or shipped on weekends or holidays.
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During high-volume periods, processing times may be slightly longer.
Shipping Methods & Delivery Times
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We offer several shipping options at checkout. Estimated delivery times vary depending on the carrier and shipping method selected.
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Standard shipping estimates do not include processing time.
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Delivery dates are estimates only and are not guaranteed.
Shipping Rates
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Shipping costs are calculated at checkout based on order weight, size, destination, and selected shipping method.
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Applicable sales tax will be calculated at checkout where required by law.
U.S. Shipping Only
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We ship only within the United States.
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Orders shipping to U.S. territories and APO/FPO addresses may have limited shipping options.
Local Pickup
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Local pickup is available for eligible items at our retail location.
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Customers will be notified by email when their order is ready for pickup.
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Orders must be picked up within 7 days of notification unless prior arrangements are made.
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A valid photo ID and order confirmation are required at pickup.
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Local pickup orders cannot be partially shipped; items not picked up within the pickup window may be canceled and refunded at our discretion.
Order Tracking
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Tracking information will be sent once your order has shipped.
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Please allow up to 24 hours for tracking updates to appear.
Shipping Issues & Delays
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We are not responsible for shipping delays caused by carriers, weather conditions, or other circumstances beyond our control.
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If a package is marked as delivered but cannot be located, please contact the carrier directly.
Incorrect Address
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Customers are responsible for providing an accurate and complete shipping address at checkout.
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We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Damaged or Missing Items
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If your order arrives damaged or with missing items, please contact us within 48 hours of delivery with photos and order details so we can assist you.
Contact Us
If you have any questions regarding shipping or local pickup, please contact us before placing your order.